Choose Your Wine

1. Information About Us

1.1 http://awn.com.sg/ is a site operated by Asia Wine Network Pte Ltd. We are registered in Singapore under the Business Registration Number: 199500710R, with our registered office at 8 Boon Lay Way, #07-05 Singapore 609964.

2. Service Availability

2.1 Our site is only intended for use by people residing, businesses, and companies in Singapore ("the Serviced Country"). We do not accept orders from individuals outside of the Serviced Country.

3. Your Status

3.1 By accessing or using this website, you accept these Terms and Conditions and agree to be bound by them, forming an agreement between us and you.

3.2 By placing an order through our site or on the telephone, you warrant that:

3.2.1 You are legally capable of entering into binding contracts;

3.2.2 You are resident in the Serviced Country.

3.2.3 You are 18 years of age or over.

4. How the Contract is formed between AWN and yourself

4.1 After placing an online order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not construe an acceptance of the order. Your order constitutes an offer to us to buy a Product. All telephone and on-line orders are subject to acceptance by us, and we will confirm such acceptance to you either during our telephone conversation or email correspondence. The contract between us (“the Contract”) will only be formed when we deliver the items to you.

4.2 Orders placed are subject to actual stock availability, item orders may be replaced with alternatives subject to a verbal or written confirmation with you. For items that cannot be replaced, we will contact you to give you the option to cancel. If payment has been made, you will be refunded the amount paid. 

4.3 All orders placed online will be fulfilled within 7 business days unless otherwise advised. Business days exclude Saturday, Sunday, and Public Holidays.

4.4 You are obliged to make payment in full by the payment option selected at check-out.

4.5 Each batch of goods may differ due to manufacturing constraints. In the event you are not satisfied with any products, you may return them to us within 7 days of delivery. The Product must be unused, in the original condition and it must not be a pre-order product. Please refer to our refund policy stated under "Our Refunds Policy".

5. Our Status

5.1 We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any guarantee that the products you purchase from companies to whose website we have provided a link will be of satisfactory quality.

6. Price and Payment

6.1 The price of any Products will be as quoted on our site, except in cases of obvious error.

6.2 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site we might at our discretion decide to honour the lower (incorrect) price or contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

6.3 We are under no obligation to provide the Product to you at the incorrect (lower) price even after we have provided you with email confirmation.

6.4 We reserve the right to correct any errors published on the website at any time.

7. Our Refunds Policy

7.1 When you return a Product to us (for instance, because you have cancelled the Contract between us, or have notified us that you do not agree to any change in these Terms and Conditions or in any of our Policies, or because you claim that the Product is defective, or you are not satisfied with the Product), we will examine the returned Product. Provided we are satisfied with the condition of the Product following our examination, we will either replace the item (if returned owing to a defect) or provide you with a refund. If you have requested a refund we will usually refund any money received from you using the same method originally used to pay. We will process the refund as soon as possible.

7.2 Products returned by you because of a defect or within the seven-day cooling-off period will be refunded in full after delivery costs have been deducted.

7.3 Any claim that the quantity of the Products delivered falls short of the quantity ordered must be issued to us within 2 days of the date of delivery. If you do not notify us accordingly, we shall bear no liability in respect of such a shortfall and you shall be bound to pay the price agreed upon as if the Products had been delivered in accordance with the Contract.

7.4 The cost of return transportation is at your expense.

8. Our Liability

8.1 We warrant to you that any Product purchased from us through our site is of satisfactory quality.

8.2 Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product.

8.3 Unless otherwise stated, all product warranty will be covered by the respective brand owner.

8.4 To the fullest extent permitted by the law, Asia Wine Network is not liable to you or anyone else for any loss or damage of any kind relating in any way to the website, including but not limited to losses arising from:

8.4.1 Inaccuracies, errors, and other items of a similar substance listed on the website.

8.4.2 Personal injury or property damage resulting from your accessing of the website

8.4.3 Any bugs, viruses, or other items of a similar substance which may be transmitted to or through the website from third parties.

8.4.4 The same applying to any other websites linked on the website.

9. Notices

9.1 All notices issued to us must be given to Asia Wine Network Pte Ltd at 44 North Canal Road Singapore 059300. We may issue notices to you either via e-mail or the postal address provided to us when placing an order.

10. Events Outside our Control

10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).

10.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

  10.2.1 strikes, lock-outs or other industrial action;

  10.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

  10.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disasters;

  10.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

  10.2.5 impossibility of the use of public or private telecommunications networks; or

  10.2.6 the acts, decrees, legislation, regulations or restrictions of any government.

10.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will endeavour to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

11. Waiver

11.1     If we fail, at any time during the term of a Contract, to insist upon the strict performance of any of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

11.2     A waiver by us of any default shall not constitute a waiver of any subsequent default.

11.3     No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

12. Severability

12.1 If any of these Terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

13. Entire Agreement

13.1 These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

13.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking, or promise given by the other and that nothing may be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms and Conditions.

13.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions.

14. Our Right to Vary these Terms and Conditions

14.1 We have the right to revise and amend these Terms and Conditions from time to time.

14.2 You will be subject to the Policies and Terms and Conditions in force at the time that you order Products from us, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those Policies or these Terms and Conditions before we provide you with the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt of the Products).

15. Law and Jurisdiction

15.1 Contracts for the purchase of Products through our site will be governed by the Law of Singapore. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.